Do I have an active subscription on my account?
In the Planta app, there is a "Manage Subscription" option in "Account Settings" viewable for subscribers with information about your subscription. If you do not see a "Manage Subscription" option in "Account Settings" in the app, this means there is currently no subscription active on the account you are logged in with.
You can access "Account Settings" in the app by:
- Go to "My Plants" tab
- Open Settings (tap the gear icon at the top right corner)
- Tap "Account"
If you believe you have purchased a subscription but are not seeing it active on your account, please contact us and we will be happy to help you.
If you purchased your subscription through iTunes you can follow this link to view further information about how much you will be charged, and whether or not you've already turned auto-renewal off.