Apple / iOS

Apple handles all billing for in-app purchases made on iOS devices. Customers who subscribed to Planta through iTunes will need to reach out to Apple directly with any refund requests. They are typically able to honor all refund requests within 30 days of the purchase date (but it's at their discretion). You can contact iTunes Customer Support directly at https://getsupport.apple.com/.

Android

If you are using the Android version of the app and would like to apply for a refund, please reach out to us at contact@getplanta.com