-
My Planta app is crashing (iOS)If your Planta app starts crashing (closing down without notice) you can follow these steps to try and fix the issue: Go to iPhone Settings and tap your profile (your name in the top) Tap "iCloud" Tap "Manage Storage" - on this screen, you will see your current iCloud storage available. Select "Backups" from the list. You will see all devices that are currently using the iCloud backup storage.
-
How to update the appYou can update your Planta app to the latest version by following the steps below: On Apple iOS: Search for the Planta App in the App Store on your iPhone. Once you locate the app, tap the "Update" button on the right side to download the latest version. You will see the Planta icon on your phone turn grey, and a circle will appear showing the download/install progress. Once it's complete, tap the Planta icon to be taken to the updated app!
-
Will there be an Android version of the app?Planta is now available on Android! You can download the app here or by searching 'Planta - Keep your plants alive' in the Google Play Store.
-
Can I restore a plant from the Graveyard?Unfortunately there currently isn't a way to restore a plant from the Graveyard once it has been placed there - sorry about this! If you have accidentally moved a plant into the Graveyard and don't want it to be there, we'd recommend that you create a new listing of the plant and then keep the original one in the Graveyard so that you can still view its history. If you want, you could perhaps label each one 'Version 1' and 'Version 2' or something like that to help you keep track of the different listings.